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TERMS AND CONDITIONS

By engaging our services you are accepting these Terms & Conditions. Please read these Terms & Conditions before proceeding to engage our services. 

We Will Not Accept Your Order If:

  • Your payment is not authorized or is deemed invalid by our team 

  • We reserve the right to refuse any order.

Pricing And Payment:

  • Prices will be quoted in Indian Rupees (INR) and payment can only be accepted in Indian Rupees.

  • Your payment card will be debited for your order on the day we send you the formal order confirmation.

  • Additionally, we also accept UPI  and Cheque

Domestic Shipping:

  • GGE offers you FREE shipping on every order within India. Your product will be delivered safely packed and fully insured without any additional charges. 

  • GGE will ship the product within the specified delivery time.

  • In case of a priority shipping requested, there will be an additional charge which will be disclosed to you on request, based on the pincode/Zipcode.

  • We will initiate shipping only after payment has been received and/or payment method deemed valid

International Shipping:​

  • Based on your destination, we offer the best suited logistics partner to deliver your order.

  • We ship our products through reputed couriers only

  • The final order value does not include local taxes & levies.

  • Click the Pay Now button to pay online and complete the purchase.

  • We will ship the product within the specified delivery time.

  • In case orders not delivered as specified for reasons beyond GGE control, GGE is not liable for such situation and GGE can assure every effort will be taken for speedy delivery.

  • While paying for order, please ensure correct shipping address. Receipt/Bill will be raised in the name of sender with given shipping address. Change in address after making receipt is not possible. Therefore, request to change in shipping address will not be entertained.

Merchandise Exchange:

  • All out products are manufactured on request and we will work with you directly to curate every element of the order to ensure tip-top accuracy. As such, once manufactured, we do not offer any exchanges or returns on the product. 

Cancellation Policy:

  • Cancellation requests should be given by the customer within 5 working days of the order and the refund will only be transferred to their account (irrespective of the option chosen during payment) within 7 working days.

  • Cancellation refund is possible if a customer has given an order request and the product making has not yet started (turnaround time cannot be fixed).

  • Cancellation refund is possible if a customer has given an order request and the product making has started, hence we will debit wastage and making charges.

  • Cancellation refund is possible if a customer has given an order request and the product making or design is not up to the mark (5% to 10% variation should be expected on all order requests).

Changes To Terms & Conditions:

  • We reserve the right to change these Terms & Conditions from time to time. If this happens, we will notify you by posting the new Terms & Conditions  on the website. If you do not wish to be governed by the revised Terms & Conditions for buying goods online, You may opt out from placing any further orders with us. 

  • These Terms & Conditions are governed by the law of India and you and we agree to use Chennai jurisdiction if there is any dispute between us.

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